Client stories
Evidence from the work
What scholarship administrators and panel members noticed when financial circumstance was reviewed with context.
“One file showed regular deposits that looked like undeclared income. The evaluator traced them to money moving between two family accounts and avoided counting the same funds twice. That distinction changed how we discussed the application.”
— Trustee, education fund
“The report was slightly more detailed than our panel needed at first, so we agreed a shorter summary for the remaining intake. I appreciated that the underlying evidence trail stayed available.”
— Programme officer, national scholarship
“We had treated gross turnover from a small catering business as household income. Catalog Servicehub separated business costs, owner drawings and groceries paid directly by the business. The final note was cautious where receipts were missing rather than pretending the records were complete.”
— Selection committee member, Gauteng
Case: a household changed by retrenchment
An applicant’s form reflected the prior tax year’s salary, while current bank records showed a sharp decline. The parent had been retrenched after the application opened and received one termination payment. A simple annual-income test made the family look above the scholarship threshold.
The evaluator verified the employment end date, separated the once-off payment from recurring means and recorded the household’s current obligations. The committee received both the historical figure and a reasoned current-position finding. It retained the authority to apply its own eligibility policy.
Case: support shared across homes
In another review, an applicant lived with a grandparent during the school week while both parents contributed irregular amounts. No single record described the arrangement. The review matched transfer references, school payments and the declaration, then set out what each adult reliably covered.
The conclusion did not force the family into a conventional household model. It gave the panel a usable estimate and marked two unsupported assumptions for its attention.